Hi there, At Intercom, we know that providing great customer support is no longer optional—it's critical to business growth. In fact, over 30,000 customers already trust us to help them deliver conversational, messenger-based experiences to their customers. We're kicking off a free 3-part video series where we'll cover the ways you can provide fast and personal support to all your customers. In part one , you'll see how a self-serve strategy automatically resolves common issues—and saves time for your team. In this 8-minute video, you'll learn: Why self-serve support gives customers clarity and confidence How to create useful, easy-to-read help center content Which three bot types you need for a successful strategy Start the course Happy learning! Phil Byrne Snr. Manager, Customer E...